This guide covers everything a Pearson VUE candidate needs to know for exam day — from booking the exam to what to do if something goes wrong. Pair it with the specific candidate handbook for your certification.
Registration
- Create a Pearson VUE account using the exact name on your government ID
- Choose 'OnVUE' (online proctored) as the delivery method if you want to test from home
- Save your confirmation email — it contains your registration ID and launch instructions
System Requirements
- A supported operating system (current versions of Windows or macOS)
- A stable internet connection with at least 3 Mbps up and down
- A working webcam, microphone, and speakers
- Administrator rights to install the OnVUE secure browser
Check-In Process
- Log in 30 minutes before your scheduled start
- Take your ID and profile photos as instructed
- Complete the 360° room scan
- Wait for the greeter to hand you off to a proctor
Identity Verification
Your ID must be valid, unexpired, and match the registration name exactly. Photocopies are not accepted. Some sponsors require two forms of ID — always check the sponsor's specific policy.
Technical Troubleshooting
Restart your computer, disable VPNs, and re-download OnVUE. Contact support if it still fails.
Close all other apps using the camera, then unplug/replug external webcams.
Stay at your desk. OnVUE will attempt to reconnect automatically.
Watch and Learn
Curated video walkthroughs to reinforce what you've just read.
How to Use OnVUE (2026)
Full check-in walkthrough for Pearson VUE.
Master Your Proctored Exam Setup
Get your workspace right the first time.
Pearson VUE Technical Issues
How to handle common OnVUE problems calmly.
Frequently Asked Questions
When should I log in for check-in?+
Log in 30 minutes before your scheduled start time to allow room for check-in delays.
Can I use dual monitors?+
No. OnVUE requires a single, disconnected primary monitor for online proctored exams.
What if my ID name doesn't match my registration?+
Contact Pearson VUE support before your exam to correct the name — mismatches can prevent check-in.
Related Resources
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