Pearson VUE Room Scan Guide (2026): What to Expect Before Your Online Exam

Why Pearson VUE Uses a Room Scan

Pearson VUE uses a short room and desk scan during check-in to verify your identity, protect exam integrity, and confirm that your testing space meets the published requirements for your exam sponsor. The scan is designed to be brief and predictable — it is not intended to be intrusive.

• Identity verification against your government-issued ID
• Confirmation that your testing environment is private and free of prohibited items
• A fair, standardised experience for every candidate
• Assurance that your setup matches the exam sponsor's published policies

Preparing Your Workspace

The single best thing you can do for a smooth check-in is prepare the room the day before. Give yourself space, quiet, and light — not perfection.

• Choose a quiet room with a closed door and no expected interruptions
• Clear your desk of notes, books, phones, tablets, smartwatches, and any secondary monitors
• Remove or cover posters, whiteboards, and anything with visible text on the walls in view of the camera
• Position your chair so the camera can see you clearly from the shoulders up
• Test your microphone and internet at the same time of day you plan to take the exam

Camera and Lighting

Lighting is the most common cause of check-in delays. Aim for even, front-facing light — never a bright window behind you.

• Face a soft light source (window or lamp) rather than sitting with your back to one
• Avoid overhead lights that cast shadows across your face
• Frame the webcam so your full face is visible and centered
• Clean the camera lens and remove any lens cover before check-in
• Confirm your webcam is selected as the default in system settings

Identification Requirements

Pearson VUE requires a valid, unexpired, government-issued photo ID. The name on your ID must exactly match the name on your registration. Always confirm the specific rules in your exam sponsor's candidate handbook.

• Passport, national ID card, or driver's license are commonly accepted
• Photocopies and digital IDs are typically not accepted
• Ensure the ID is clean, not damaged, and free of glare when photographed
• Some sponsors require a second form of ID — check before test day

Check-In Process

The exact steps vary by sponsor, but a typical OnVUE check-in follows this general sequence:

• Sign in to your Pearson VUE account and launch your exam
• Verify identity with a government-issued photo ID
• Take required workspace and profile photos
• Complete the 360° room scan when prompted
• Run the system and network checks
• Wait briefly for a greeter or proctor to launch your exam

Common Check-In Delays

Technical Issues

Technical issues can occasionally happen even with a well-prepared setup. Stay calm, note the time and any error messages, and contact Pearson VUE support using the official channels listed for your exam. In most cases, the platform can reconnect you to the same session or reschedule at no cost.

Exam Day Checklist